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Municipal AI Counters Expand to 24/7 Operation
First-line responses for tax, residency and procedural queries are increasingly handled by AI agents.
Municipalities are scaling pilots in which AI agents handle first-line responses at residency counters.
AI doesn’t replace people on the front line
What AI takes over is structured Q&A; judgment work stays with humans.
Source
MIC / Asahi Shimbun Digital This article was auto-generated and summarized by Claude, then published in three languages simultaneously.